Should I move my business to the cloud?
Honest assessment of cloud vs. on-premise for small businesses. Learn the real pros, cons, and costs to make the right decision.
The cloud isn’t magic, and it’s not right for every business. Let’s break down the real considerations so you can make an informed decision.
What “Cloud” Actually Means
First, let’s clarify. “The cloud” isn’t one thing. It’s a spectrum:
SaaS (Software as a Service)
- Applications you access via browser
- Examples: Microsoft 365, Salesforce, QuickBooks Online
- You probably already use this
IaaS/PaaS (Infrastructure/Platform as a Service)
- Virtual servers, databases, and services running in someone else’s data center
- Examples: Azure VMs, AWS EC2, cloud databases
- This is what people usually mean by “moving to the cloud”
Hybrid
- Mix of on-premise and cloud resources
- Often the most practical approach for SMBs
The Honest Case FOR Cloud
1. Reduced Capital Expense
On-premise: Buy servers ($10,000-$50,000), replace every 5-7 years, pay for maintenance.
Cloud: Pay monthly for what you use. Convert capital expense to operational expense.
Reality check: Monthly costs add up. Over 5 years, cloud can cost more than owning. But you avoid large upfront investments.
2. Built-in Redundancy
On-premise: Your server room floods? Fire? Hardware failure? Your data and applications are gone unless you’ve invested heavily in redundancy.
Cloud: Major providers have multiple data centers, automatic failover, and built-in disaster recovery.
Reality check: You still need to architect for redundancy. Cloud makes it easier, but doesn’t guarantee it.
3. Scalability
On-premise: Need more capacity? Buy more hardware. Wait weeks. Hope you sized it right.
Cloud: Add resources in minutes. Scale down when you don’t need them.
Reality check: Most SMBs don’t actually need dynamic scaling. If your needs are stable, this benefit is theoretical.
4. Anywhere Access
On-premise: Accessing systems remotely requires VPN setup, firewall rules, security considerations.
Cloud: Access from anywhere with internet. Better for remote/hybrid work.
Reality check: This is a real benefit in the post-COVID world.
5. Automatic Updates and Patches
Cloud (especially SaaS): Vendor handles updates. Always on the latest version.
On-premise: You’re responsible for patching and updates.
Reality check: Good IT management handles on-premise updates too. But cloud does make it easier.
The Honest Case AGAINST Cloud (Or For Caution)
1. Ongoing Costs Add Up
Let’s do real math for a 25-person company:
Cloud scenario:
- Microsoft 365: $35/user × 25 = $875/month
- Cloud file storage/backup: $500/month
- Cloud server (replacing on-prem): $500-1,500/month
- Total: ~$2,000-3,000/month = $24,000-36,000/year
On-premise scenario:
- Microsoft 365 (still needed): $875/month
- Server hardware: $15,000 (amortized over 5 years = $250/month)
- Maintenance/support: $500/month
- Total: ~$1,625/month = $19,500/year
Over 5 years:
- Cloud: $120,000-180,000
- On-premise: $97,500 + hardware replacement
Reality: Cloud often costs more over time, but provides other benefits.
2. Internet Dependency
Everything in the cloud requires internet. If your connection goes down:
- No email access
- No file access
- No business applications
- No work gets done
Consider:
- Reliability of your internet
- Cost of redundant connections
- Impact of downtime
3. Less Control
In the cloud:
- You can’t physically access your data
- You’re subject to provider outages (Microsoft 365 has outages)
- You’re subject to provider policies and pricing changes
- Vendor lock-in can be real
4. Compliance Complexity
Depending on your industry:
- You may need specific certifications from cloud providers
- Data residency requirements may limit options
- Some regulations prefer on-premise control
Examples: Some HIPAA and financial regulations are easier with on-premise, though cloud can work.
5. Migration Isn’t Free
Moving to the cloud involves:
- Planning and assessment: $2,000-10,000
- Data migration: $5,000-25,000
- Application reconfiguration: $5,000-20,000
- Training and change management: $2,000-5,000
- Productivity impact during transition
Total migration cost for 25-person company: $15,000-60,000
Who Should Definitely Go Cloud
Cloud makes the most sense if you:
- Have no existing on-premise infrastructure
- Are starting a new business
- Have a distributed/remote workforce
- Can’t afford upfront capital investment
- Don’t have IT expertise in-house
- Need to scale up/down frequently
- Have simple, standard needs
Who Might Want to Stay On-Premise (Or Go Hybrid)
Consider keeping some infrastructure on-premise if you:
- Have significant existing investment in hardware
- Have reliable, fast local internet
- Have strict compliance requirements
- Have specialized applications that don’t work well remotely
- Have IT expertise to manage systems
- Process large amounts of data locally (bandwidth limits matter)
The Hybrid Approach (Often Best for SMBs)
Most small businesses end up hybrid:
Cloud:
- Email and productivity (Microsoft 365)
- Standard business applications (CRM, accounting, HR)
- Backup and disaster recovery
- Remote access infrastructure
On-premise:
- Specialized applications
- High-performance computing needs
- Large local storage requirements
- Certain compliance requirements
This gives you:
- Flexibility of cloud where it makes sense
- Control and performance of on-premise where needed
- Cost optimization
Questions to Ask Yourself
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What problem am I trying to solve? Don’t migrate for migration’s sake.
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What’s my real cost comparison? Include migration costs, ongoing costs, and staff time.
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What happens if the internet goes down? How much does downtime cost?
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What are my compliance requirements? Some rules affect where data can live.
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What’s the realistic timeline? Cloud migrations take longer than vendors promise.
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What’s my exit strategy? How do you get data out if you leave a cloud provider?
Our Recommendation Process
When clients ask us about cloud, we:
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Assess current state - What do you have? What works? What doesn’t?
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Understand business needs - Where are you going? What matters most?
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Model costs - Honest comparison of all options over 5 years
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Evaluate applications - Which are cloud-ready? Which need work?
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Plan migration - If cloud makes sense, how do we get there safely?
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Hybrid design - Often the answer is “both” - carefully designed
The Bottom Line
Cloud isn’t automatically better or cheaper. It’s different.
For many SMBs, a hybrid approach - keeping some things local while leveraging cloud for email, collaboration, backup, and remote access - is the sweet spot.
Don’t let a salesperson tell you to “move everything to the cloud” without a proper analysis. And don’t avoid the cloud out of fear. Make a data-driven decision.
Want to know what makes sense for your business? Contact us for a cloud readiness assessment. We’ll give you an honest recommendation based on your specific situation.
Have More Questions?
Our team is here to help. Whether you're evaluating IT services or have a specific question about your technology, we're happy to have a conversation.